MFG Test Specialist

ZT SystemsSecaucus, NJ
1d$29

About The Position

About The Role The System Test Specialist supports test technicians in troubleshooting complex failures and escalating technical work inhibitors. The specialist will support either server level test or rack level test processes based on team needs. The specialist engages with technicians, engineers and program managers of direct and support functional teams. The specialist role requires a balance of team work, communication and strong technical skills to provide critical support to their team.

Requirements

  • 2+ years of related work experience in computer/server hardware
  • Associates degree in IT, or Certification from a Technical School and/or equivalent related work experience
  • Configuration experience of Microsoft OS VISTA/WIN7/Server/Office suite and basic Linux

Nice To Haves

  • CompTIA A+ or Network+ certifications are beneficial but not required.
  • 4+ years PC system related hardware or networking experience is preferred

Responsibilities

  • Support technicians in debugging and troubleshooting complex test failures
  • Escalate test interruptions and inhibitors to support teams through JIRA and Microsoft teams
  • Support and monitor engineering activity in test labs by tracking products and equipment utilization
  • Validate test flow for new products entering process
  • Monitor and report technical issues impacting test process
  • Provide training and assistance to techs in personal, group or virtual sessions
  • Track process performance metrics such as cycle time, retries, yields, and product age

Benefits

  • Competitive base salary
  • Performance-based annual bonus eligibility
  • 401(k) retirement savings plan
  • Tuition reimbursement for eligible education programs
  • Comprehensive medical, dental, and vision coverage with access to leading providers
  • Mental health resources and employee wellness support programs-
  • Company-paid life and disability insurance
  • Paid time off (PTO) and company-paid holidays
  • Parental leave and family care support programs
  • Structured training programs and on-the-job learning opportunities
  • Matching gifts and volunteer programs to support causes you care about

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

501-1,000 employees

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