MFG Production Lead, Robotics Manufacturing & Technical Operations

Amazon•Westboro, MA

About The Position

Are you inspired by innovation? Do you enjoy solving problems in a fast-paced, hands-on environment? Do you thrive when leading teams and improving processes? If so, you’ll be right at home with Amazon Robotics. Amazon Robotics (AR) is Amazon’s industrial automation and robotics manufacturing arm, producing high-quality robotic systems that power fulfillment and transportation centers across the globe. Our Operations team works closely with Engineering, Quality, and Supply Chain teams to deliver solutions to our customers. We are seeking a highly motivated Manufacturing Lead to support and lead a team in areas such as electro-mechanical assembly, test, material handling, pack, and ship. The Production Lead is a hands-on process leader responsible for coordinating daily production activities, troubleshooting process issues, and driving continuous improvement within their area of responsibility.

Requirements

4+ years in a manufacturing, production, or assembly environment.
2+ years in a lead or supervisory role, managing production activities or supporting a team.
Demonstrated ability to read technical documentation, interpret work instructions, and ensure quality adherence.
Experience with tools, equipment, and systems used in an electro-mechanical manufacturing environment.
Associates degree or technical certification in manufacturing, engineering technology, or a related field.

Nice To Haves

Experience in Lean manufacturing, 6S, or Kaizen practices.
Experience facilitating training and contributing to the development of new team members.
Strong communication and interpersonal skills; ability to lead meetings and coordinate across multiple teams.
Proven ability to manage multiple priorities and meet tight deadlines while maintaining a high level of accuracy.

Responsibilities

Lead a team of technicians and associates to execute daily manufacturing operations in accordance with Standard Operating Procedures (SOPs), quality standards, and safety guidelines.
Act as the primary point of contact for real-time process issues; troubleshoot and escalate when necessary.
Plan, assign, and prioritize tasks to meet production goals and schedule adherence, ensuring effective shift handoffs and end-of-shift reporting.
Provide direct coaching and training to team members, contributing to onboarding and ongoing skills development. Develop and implement training plans within your department.
Maintain and update training documents and visual work instructions; validate SOP effectiveness and drive updates when deviations are identified.
Proactively identify and lead process improvement initiatives (e.g., 6S, safety, Kaizen), using data collection and root cause analysis to drive results.
Review team output for quality and adherence to production specifications; ensure metrics are met across individual and team performance.
Facilitate daily stand-up meetings and ensure alignment with cross-functional teams to support shift readiness and performance.
Foster a culture of safety by modeling best practices, escalating hazards, and ensuring compliance with site safety protocols.
Support strategic initiatives and continuous improvement projects within the manufacturing team.