Metrics & Reporting Analyst III

Unum Group • Chattanooga, TN

3d

About The Position

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments All the benefits listed above are subject to the terms of their individual Plans . And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: This is the third level of a four level job family. A prerequisite to this level is experience as Metrics and Reporting Analyst II or equivalent related experience. Incumbent partners with business managers to drive the development and implementation of management information reporting.

Requirements

• Bachelor degree or equivalent related work experience required
• 4 - 6 years experience with budgeting, financial analysis and performance measurement reporting required and/or advanced degree (MBA)
• Ability to work with management teams to translate high-level business plans into action steps and reporting solutions
• Ability to work in a rapidly changing environment
• Ability to prioritize work under the pressure of deadlines
• Demonstrated ability to work/communicate with all levels of management
• Proficient in Excel, Access, PowerPoint, Word
• Ability to utilitze data-mining/query tools and techniques
• Strong analytical and problem solving skills
• Demonstrate solid leadership skills in building enterprise value as an indispensable business partner
• Demonstrates solid working knowledge of financial accounting rules and concepts
• Strong communication skills – verbal and written
• Demonstrates exceptional customer service skills
• Demonstrates solid working knowledge of external industry and financial trends

Responsibilities

• Develop operational/performance metrics appropriate to the various business functions.
• Performance metrics include: Expense variance analysis and expense forecasting Operating efficiency and effectiveness metrics Key volume metrics Headcount and staffing analysis Capacity planning and modeling
• Build and/or implement tools and develop techniques (technical solutions) for measuring and reporting performance metrics for assigned areas.
• Develop new metrics to measure performance against assumptions of business plans
• Assist business areas in linking operating budget to business plan and adjusts expense estimates/forecasts in support of changes in the plan
• Partners with business manager to translate senior management directives into action steps for front line management teams
• Develop business trend analysis, monitor key operating metrics and communicate those results to management
• Mentors/trains junior analysts
• Translate needs of customers into reporting solutions, with minimal guidance from manager
• Provides operational and ad hoc information as well as customized reports for specific audiences.
• Assist in or Drive the development of an annual operating budget, quarterly forecasts and ongoing expense management for assigned business areas
• Develop and deliver detailed budget expense and headcount analysis and reporting for assigned business areas
• Communicate/educate managers on corporate budgeting/expense methodology
• Train managers to use budget system and provide ongoing user support
• Provide monthly expense variance analysis and revise/adjust expense forecasts
• Proactive identification of potential expense initiatives – work with management team to develop an action plan
• Accountable for performing in-depth analysis of complex operating or expense information
• Manages or participates departmental projects
• Work closely with management to identify, prioritize and execute plans to improve the efficiency of metrics and reporting.
• Active participation in business management meetings and independent interaction with senior management of assigned area
• Responsible for developing and running weekly, monthly and annual reports
• Maintain performance metrics for assigned area
• Performs feasibility analysis and participates in development of new policies, procedures and improved processes
• Identifies, understands and applies accounting principles and practices
• May perform other duties as assigned

Benefits

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees