Metrics Analyst

AXA SA•Scottsdale, AZ

46d

About The Position

Operations Metrics and Reporting Analyst Scottsdale, Arizona As the world changes and markets become more competitive, our clients' needs become more complex. More than ever, we are competing for time, for opportunities, for relevance. Differentiation at all levels, including how we think about and engage with our clients, is so important. Our ambition is to unlock a more sustainable and prosperous tomorrow by helping businesses navigate the world's risks. In the Americas, we will live up to that ambition by delivering value far beyond the insurance policies we provide. We are confronting our clients' risk management challenges by finding solutions that further their strategic goals and help them build more sustainable, thriving businesses. We are seeking a highly skilled Operations Metrics and Reporting Analyst to join our team. The ideal candidate will possess foundational industry knowledge, experience leveraging large datasets, proficiency in building Excel models and utilizing BI tools, and the ability to create and improve baseline tools and scorecards to measure the performance of our Underwriting Operations department. This position offers the opportunity to make a significant impact on the strategic decisions made by the leadership team.

Requirements

Experience leveraging large datasets, preferably in an insurance setting, with a proven ability to build Excel models and utilize BI tools.
Ability to collaborate cross-functionally to build and enhance data analysis tools.
Experience with commercial insurance operations and able to assist with development of metrics to measure the capacity and outputs of operational teams.
Strong presentation skills to assist leadership with strategic decision-making.

Responsibilities

Assist with maintenance of baseline reporting tools to measure the effectiveness of the Underwriting Operations team, including team/individual performance scorecards, management reporting dashboards, staffing models and production reporting.
Extract and share relevant insights from reporting to support strategic and tactical decision-making by identifying opportunities for training, process / automation improvements, staffing or service adjustments
Working closely with Operations leaders, Finance, Innovation Data & Analytics and other teams, assist with development of impactful data presentations (e.g., via Excel, BI, other dashboards)
Assist in educating stakeholders on reporting tools and methods and provide additional training and support as directed
Support Operations Leaders by fulfilling ad hoc data and analysis requests as assigned

Benefits

Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
It's about helping one another - and our business - to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Robust support for Flexible Working Arrangements
Enhanced family-friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Learn more at Inclusion & Diversity at AXA XL | AXA XL.
AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security.
It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy.
In an ever-changing world, AXA XL protects what matters most for our clients and communities.
We know that sustainability is at the root of a more resilient future.
Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
Valuing nature: How we impact nature affects how nature impacts us.
Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future.
We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
Addressing climate change: The effects of a changing climate are far-reaching and significant.
Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption.
We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future.
Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business.
We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs.
These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
For more information, please see Sustainability at AXA XL.
Applicants for this role must be legally authorized to work in the United States without sponsorship now or in the future.
AXA XL is an Equal Opportunity Employer.