Meter Technical Specialist

APS • Phoenix, AZ

1d • Hybrid

About The Position

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

The Meter Technical Specialist serves as liaison with customers, coordinates resources for all metering projects, ensures correct materials, equipment and manpower are provided for project completion, performs simple job design, and assists with the complex design of metering projects. Serve as project technical lead for multiple, simultaneous projects. Lead, plan and oversee the testing, installation and maintenance of large billing meters and equipment for generation, transmission, and distribution systems. Solve complex metering problems involving meter theory, vector analysis and RF communications. Coordinate work activities with other departments, other utilities, or outside companies. May perform facility inspections in accordance with APS Standards.
Note: Some job duties include field activities that are performed outdoors at various project sites.

Requirements

• High school diploma/GED and five (5) years experience in a technical metering position, Customer Service Planning position, or equivalent expertise.

Nice To Haves

• Possess and demonstrate a high level of competence in leadership, decision making and planning/organizational skills.
• Proficiency in computer skills, electronic theory, scientific math, circuit analysis, ESRM and NEC.
• Thorough knowledge of company safety rules and practices, and of the labor agreement.

Responsibilities

• Responsible for the development, coordination and implementation of weekly and daily work plans and schedules on a real-time basis for Meter Operations. Monitors crew shifts, work orders/assignments and actual work while mobile workforce management crews are in the field and adjusts schedules and assignments as needed.
• Acts as a single point of contact for work load management and oversight with to oversee and drive problem resolutions to help ensure schedule adherence and execution.
• Work directly with customer service, contractors and customers for coordination of work order process on new installations, upgrades, conversions and electrical service relocations.
• Develop and present resolution recommendations for system design/application problems, propose new equipment evaluations, system performance measurements, and routine maintenance procedures.
• Provide technical leadership in the direction and training of Polyphase Meterman in handling of more complex job and equipment.
• Maintain and update the Electric Service Requirements Manual and provide training accordingly. Approve drawings on service Entrance Sections.
• Maintain a high level of safety for Meter Operations personnel.
• Evaluates policies, processes and procedures and develop and initiate actions to improve or make corrections as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees