Poly

General Dynamics Information Technology

4d•Onsite

About The Position

Messaging Services - Systems Engineer Deliver simple solutions to complex problems as a Messaging Services - Systems Engineer at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours. At GDIT, people are our differentiator. As a Messaging Services - Systems Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on Messaging Services - Systems Engineer joining our team. HOW A SYSTEMS ENGINEER ASSOCIATE WILL MAKE AN IMPACT ● Provide engineering and technical expertise to the Messaging Services Team ● Provide technical support in evaluating, designing, implementing, capacity planning, and providing daily operations and maintenance support of a complex enterprise Exchange environment, as well as mobile computing environments ● Assist in developing methods to minimize customer impact, create/edit project documentation, ensure all policies and procedures are followed, work within the scope of the project, and adhere to time constraints ● Help to meet strategic business goals, client requirements, and service level agreements (SLAs) WHAT YOU’LL NEED TO SUCCEED:

Requirements

Education: Bachelor of Arts/Bachelor of Science
Required Experience: 8+ years of related experience
Security Clearance Level: TS/SCI w/ Poly
Required Skills and Abilities: Administration, Design, and operational support and maintenance of enterprise level server environments, specifically a Microsoft Exchange environment. Understanding of DAGs, CAS, archiving, Unified Messaging Working knowledge of Active Directory, group policy, DNS, SMTP, PowerShell, Office 365, server hardware, Exchange aware backup software, current versions of Microsoft Outlook and workstation operating systems. Ability and willingness to learn new and emerging technologies and take direction and guidance from senior engineers Advanced analytical and creative problem-solving skills for creation and testing of software systems and maintenance of same Ability to work with little supervision in high stress / high visibility environments with time sensitive requirements Excellent written and verbal communication skills to provide systems diagnoses and resolution for current systems, create support documentation, interact with external customers and a strong ability to brief management and customers Ability to work independently and as part of a team Ability to take direction and retain information Ability to write, edit, and run PowerShell scripts and commands Should possess good analytical and problem-solving skills to troubleshoot system problems Comfortable before an audience of peers and/or seniors
US Citizenship Required
Certification: 8570 Level II certification
Candidate should expect to participate in 24 X 7 on call rotation and be available for short notice call in
After hours, weekend, and shift work may be required due to operational tempo

Responsibilities

Provide engineering and technical expertise to the Messaging Services Team
Provide technical support in evaluating, designing, implementing, capacity planning, and providing daily operations and maintenance support of a complex enterprise Exchange environment, as well as mobile computing environments
Assist in developing methods to minimize customer impact, create/edit project documentation, ensure all policies and procedures are followed, work within the scope of the project, and adhere to time constraints
Help to meet strategic business goals, client requirements, and service level agreements (SLAs)