MES Shop Floor Support

Accenture•Raleigh, NC

19d•$45 - $55•Onsite

About The Position

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities : You will be responsible for acting as the ongoing interface between the client and the system. Your day-to-day activities will involve ensuring the quality of our world-class systems through exceptional communication skills, accurately defining client issues, and interpreting and designing resolutions based on deep product knowledge. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, make team decisions, engage with multiple teams, and contribute to key decisions. You will also provide solutions to problems for your immediate team and across multiple teams. Provide MES Manufacturing Execution System support for PASX. Assist with configuration, troubleshooting, and system maintenance. Collaborate with project teams to ensure smooth deployment and operation. Facilitate effective communication between clients and technical teams to ensure seamless operations. Develop and implement strategies to enhance system performance and user satisfaction. Conduct regular quality assessments and audits to maintain compliance with industry standards. Provide training and support to team members to foster a collaborative work environment. Identify opportunities for process improvements and lead initiatives to enhance operational efficiency. This role is 100% onsite. Must be willing to work shifts including nights and weekends

Requirements

A minimum of 4 years of work experience
A minimum of 1 year of experience with Werum Manufacturing Execution Solution PAS-X or a similar MES
Must be willing to work shifts including nights and weekends
High School Diploma or GED

Nice To Haves

Bachelor's degree or Associate's degree
Pharmaceutical Industry experience
Strong problem-solving and communication skills.

Responsibilities

Act as the ongoing interface between the client and the system
Ensure the quality of our world-class systems through exceptional communication skills, accurately defining client issues, and interpreting and designing resolutions based on deep product knowledge
Be a subject matter expert, collaborate and manage the team to perform effectively, make team decisions, engage with multiple teams, and contribute to key decisions
Provide solutions to problems for your immediate team and across multiple teams
Provide MES Manufacturing Execution System support for PASX
Assist with configuration, troubleshooting, and system maintenance
Collaborate with project teams to ensure smooth deployment and operation
Facilitate effective communication between clients and technical teams to ensure seamless operations
Develop and implement strategies to enhance system performance and user satisfaction
Conduct regular quality assessments and audits to maintain compliance with industry standards
Provide training and support to team members to foster a collaborative work environment
Identify opportunities for process improvements and lead initiatives to enhance operational efficiency