Merchant Services Compliance Program Specialist

PNC

2d • $34,000 - $104,000 • Remote

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Compliance Program Specialist within PNC's Merchant Services organization, you will be based anywhere in PNC's footprint. Candidates for this Merchant Services Compliance Specialist position should have the following: • Experience supporting Visa and Mastercard rule compliance activities. • Foundational knowledge of PCI DSS and payments compliance concepts. • Comfort communicating with merchants and internal partners. • Exposure to case or complaint handling. • Experience performing recurring compliance or risk controls. • Basic awareness of payment related regulations and laws. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Compliance Reporting
• Customer Risk
• Decision Making
• Regulatory Requirements
• Risk Assessments
• Risk Control
• Strategic Objectives

Responsibilities

• Implements compliance programs to prevent illegal, unethical, or improper business practices.
• Develops ability to constructively challenge conclusions/status quo.
• Supports key business initiatives by gathering and analyzing data to identify compliance risks.
• May assist in suggesting resolutions.
• As necessary, escalates identified risks to senior team members.
• Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives.
• Assesses activity for existing and emerging risks.
• May evaluate the materiality of the risks identified.
• Researches current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.
• Coordinates the compliance monitoring program and reviews activity to ensure it falls within established risk control limits.
• Executes on the Compliance program objectives for assigned area, products/services, and applicable regulations.
• May communicate and socialize compliance program objectives to business partners.
• Under supervision, challenges analyses and formulates recommendations.
• Prepares compliance reports.
• Identifies issues illustrated by the reports, escalates through proper governance channels as needed.
• Assists, as appropriate, in updating or implementing new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level