Merchant Service Advisor - Business Banking

PNC Bank • Fredericksburg, DC

1d • $70,000 - $70,000 • Hybrid

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. This position is located in the DC/NVA market. Regular travel is required in the territory. Prospects and partners with Business Bankers and TMO to identify payment solutions opportunities for small businesses greater than 1MM in annual revenue. This position is located in-market and you would attend both in-person and virtual appointments. Experience in Merchant Services/Payment Processing sales preferred. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives. Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services. Responds to customer inquiries on internal products, services and credit card processing activities for the industry. Manages, collects and reports on sales statistics. Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Client Relationship Building
• Competitive Strategies
• Customer Inquiries
• Merchant Services
• Negotiation
• Operations Management
• Point of Sale (POS) Systems
• Prospecting
• Sales
• Sales Operations
• Teamwork

Responsibilities

• Markets credit card systems and support services for business customers.
• Attracts and retains client relationships to meet sales objectives.
• Develops and maintains relationships with clients.
• Identifies client requirements and recommends appropriate services.
• Responds to customer inquiries on internal products, services and credit card processing activities for the industry.
• Manages, collects and reports on sales statistics.
• Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree