Merchant Account Maintenance - Administrative Assistant

KURV • Cleveland, OH

6d • Onsite

About The Position

KURV is a leading provider of innovative payment processing and merchant services. For over 30 years, KURV has helped businesses nationwide accept payments securely, efficiently, and affordably. Our mission is to empower merchants with state-of-the-art point-of-sale (POS) solutions, world-class support, and transparent service. We’re dedicated to helping small and mid-sized businesses thrive through smarter, faster, and more reliable payment technology. We’re seeking a detail‑oriented Administrative Assistant to support merchant account maintenance. You’ll handle data entry, account closures, and documentation while ensuring smooth operations across teams. This role is ideal for someone organized, proactive, and eager to grow in the fast‑paced payments industry.

Requirements

• Self‑motivated, detail‑oriented, able to work independently
• Typing speed 12,000–18,000 KPH (40–60 WPM)
• Strong organizational and communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Positive, collaborative attitude

Responsibilities

• Maintain and update merchant accounts
• Process account closures accurately
• Manage documents (file, scan, save)
• Route information to appropriate teams
• Respond to merchant emails
• Research and compile data to resolve issues
• Update daily reports in Word and Excel

Benefits

• Competitive base salary + benefits
• Growth opportunities in a dynamic industry
• Supportive, team‑focused environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed