Merchandising Support Specialist

Amazon • Austin, TX

5d

About The Position

Provides administrative, data management, transactional, and program execution support on the Item Management team for Merchandising. Duties are varied but could include: data management, researching data inconsistencies and handling ad-hoc requests. Ensures deliveries are monitored as to schedule, suitability, and completion. Ensures effective planning, calendar management, company – supplier communication, and internal coordination.

Requirements

• High School diploma or equivalent
• Knowledge of MS Excel, Word, and Windows Operating Systems
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities

Nice To Haves

• Associate's degree or above, or Advanced technical degree
• Scanning and validation software abilities preferred.

Responsibilities

• Takes ownership and plays a lead role in performing promo support duties and responsibilities.
• Ensures / validates complete and accurate processing of promo files prior to submission.
• Leverages understanding of marketing and billing processes to troubleshoot discrepancies and issues with both the Marketing and Billing teams.
• Troubleshoots issues with Excel files and application anomalies.
• Runs data audits to ensure accurate data alignment.
• Contributes to improving applications used by the purchasing team.
• Maintains positive and productive working relationships with suppliers and business partners.
• Assists in report generation for recurring and ad hoc reports.
• Provides backup support for Category Managers, Merchandising Assistants, Marketing Team and other WFM Team Members.
• Prepares documentation and reports for cross-functional teams (i.e. Accounting).
• Recognizes gaps in promo processes and recommends actions to improve.
• Works with Category Merchant Team Members to ensure data and information are collected, processed and completed on time and as per requirements.
• Handles higher-level specialist activity.
• Works closely with Team Members, customers and partners to understand process-related issues and develop effective solutions.
• Responds to stakeholder inquiries by researching, addressing, and resolving identified issues.
• Researches and provides data for internal and external audits as required.
• Mentors new Team Members when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees