Merchandising Manager, Mattresses & Utility Bedding
About The Position
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. We're are seeking a high-performing, US based Merchandising Manager to join our growing team. In this role, you will scale Quince’s Utility Bedding category and launch our Mattress business – owning the assortment, pricing, and profitability end to end. You’ll combine product intuition with data-driven decision-making to build a high-performing assortment that delights customers and accelerates Quince's growth. Success in this position means driving exceptional growth in the Mattresses & Utility Bedding category by delivering an assortment that balances data-driven insights with great product instinct – meeting customer needs, achieving margin and revenue targets, and strengthening Quince’s reputation for luxury-quality goods at accessible prices.This role plays a critical part in expanding the Quince home assortment offering and Quince’s broader mission.
Requirements
- 7-10 years of retail merchandising experience in the Utility Bedding and/or Mattress category, preferably with luxury expertise
- Product obsessed with experience in leveraging data tools and external sources
- Critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising)
- Highly organized, detail-oriented and analytical with focus on execution, problem-solving, improving processes and brand enhancement
- Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
- Excellent written and verbal communication, presentation, and interpersonal skills
- Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success
- Bachelor’s Degree, preferred
- Role is based in San Francisco California, with 3 days per week in office requirement. Limited exceptions for remote employees will be considered.
Nice To Haves
- E-commerce experience and/or DTC experience preferred
- Bachelor’s Degree, preferred
Responsibilities
- Own the Mattresses & Utility Bedding assortment strategy, ensuring the category delivers on Quince’s promise of exceptional quality at accessible prices
- Introduce and establish the Mattress category within Quince’s Home offering, owning the assortment architecture and driving end-to-end product strategy
- Expand the existing Utility Bedding assortment, including expanding into additional material fabrications and adjacent sleep categories
- Leverage data and customer insights to build, optimize, and scale the assortment — analyzing performance, refining product mix, and making evidence-based decisions – to meet customer needs and achieve financial goals (revenue, margin, inventory health)
- Partner closely with Sourcing to identify and develop new products, with a focus on comfort, performance, sustainability, and the highest quality materials and craftsmanship
- Collaborate with marketing, site, and creative teams to ensure compelling product launches and storytelling that reflect brand positioning
- Lead cross-functional collaboration, serving as the category expert and advocate for the customer
- Drive continuous improvement in processes, tools, and systems to enhance efficiency and decision-making
- Operate as a structured, data-driven decision maker while balancing the art and science of merchandising
- Serve as a strong communicator and cross-functional partner in driving category success
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What This Job Offers
Job Type
Full-time
Career Level
Manager
