Merchandising Associate

QXO•Herndon, VA

About The Position

We’re looking for bold, entrepreneurial talent ready to help build something extraordinary — and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector. We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry. The role of Digital Merchandising associate is to support the online catalog of building material products for QXO’s eCommerce platform. In this critical role, the manager will assist the digital team in PIM management and governance. Additionally, the manager will assist the merchandising team in building the online assortment including, but not limited to, validating product descriptions and documentation to drive a positive customer experience. And in partnership with colleagues in eCommerce and IT, the manager will have exposure to growth opportunities including analysis of site performance, support critical site/app development and testing, and help develop roadmaps that create seamless eCommerce experiences for our customers. Digital experience and previous work with complex sku relationships is desired.

Requirements

Bachelor’s degree required
4+ years of experience in online merchandising
Experience with Agile and Scrum methodology
Ability to write, track and manage work in Jira and Confluence
Strong critical thinking, problem solving, and logical application
Exceptional research skills and ability to learn building material products and terminology
Ability to prioritize and multitask
Excellent attention to detail and ability to adapt to a fast-changing environment
Proficient in MS Office and ability to master Excel
A high energy, positive attitude with the drive and motivation for continual improvement
Highly developed interpersonal, organizational, and communication skills
Ability to work both independently and in a team setting

Responsibilities

Identify unique opportunities to improve merchandising for specific lines of business and product types
Support the management of our PIM and Product Syndication platform
Ensure products are launched accurately, thoroughly, and timely
Provide matching images, copy, tech specs, and other resources to help enhance product description and appearance
Create, drive and oversee quality checks for online products to ensure accurate and optimal experience
Work closely with eCommerce partners on website and app development, including refinement of PDP, PLP and Search
Assort the digital product catalog and maintain the Merchandising backlog
Continually evaluate search facets and ensure optimal product search and relevant results
Collaborate with customer service to answer product questions and understand opportunities to improve online catalogue
Collaborate with product managers to drive improvements in digital features and functionality
Leverage discontinued style notification and replacement processes
Be knowledgeable and well versed with our suite of eCommerce offerings
Work with Web Analyst to track customer behavior and revenue performance to inform prioritization
Identify and implement merchandising process improvements as needed