White Water – Merchandise Team Lead (Seasonal, 2026)

Silver Dollar City Company • Branson, MO

2d

About The Position

As a Merchandise Lead, you will supervise and coordinate activities
of workers in a retail shop and provides leadership in the overall shop’s
activities of a quality and nature that will result in meeting and exceeding
customer expectations.

This is a Seasonal position with full-time hours.

This position begins 5/1/26 and ends 9/7/26.

Must be at least 18 years of age.

Requirements

• Able to add, subtract, multiply, and divide in all u nits of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of US Dollars.
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
• Able to communicate efficiently
• Knowledge of Microsoft Office products
• One to two years of related experience and/or training or an equivalent combination of education and experience is preferred
• Previous retail supervisory or leadership experience is required
• Ability to lift and/or move 15 pounds frequently to 50 pounds maximum
• Ability to stand and walk on uneven terrain, inclines, asphalt, and concrete continuously
• Ability to work in extreme weather occasionally
• Ability to remember locations, understand and carry out instructions continuously
• Ability to work at a rapid pace frequently
• Ability to frequently use equipment such as a Point of Sale (POS) cash register, hand cart, screw guns, etc.
• Ability to speak and hear clearly
• Continuously standing
• Ability to lift, move and carry 15 pounds properly
• Ability to work at a rapid pace

Responsibilities

• Assigns duties to workers and schedules break periods, work hours, and vacations
• Trains workers in company policies and procedures as well as job duties
• Maintains harmony among workers, resolves grievances, and focuses on solving conflict, not blaming
• Gives appropriate recognition and performance feedback to subordinates
• Oversees recorded delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels
• Inspects merchandise to ensure that it is correctly priced and displayed
• Recommends additions to or deletions of merchandise assortments
• Assists team members in all functions pertaingin to the POS system
• Ensure proper handling of customer credit card information in compliance with property Purchasing Card Industry (PCI) standards
• Proves to be exemplary in providing outstanding customer service including answering questions, responding to requests, and selling merchandise
• Must be able to manage difficult or emotional customer situations
• Keeps record of sales, prepares an inventory of stock, and orders supplies
• Reports potentially unsafe conditions
• Effectively performs PIC/Host duties as requested by management
• Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust
• Accepts feedback from others; Makes self available to staff; Treats people with respect; Works with integrity and ethics
• Upholds organizational values
• Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources

Benefits

• Free Admission- Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts- Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts- Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing- Profit Sharing and 401(k) Retirement plans are available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates).
• Health Insurance- Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House- Employee health center provides employees with basic office visits, x-rays, and lab work for a co-pay, whether insured or not.
• Free Tuition– Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner [https://herschend.guildeducation.com/partner]

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed