Merchandise Processor CP - Full Time

GOODWILL KEYSTONE AREA•Phoenixville, PA

1d•Onsite

About The Position

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. This position provides essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating product while adhering to all production and quality standards. Duties include processing textile donations (sorting, hanging, pricing, tagging) to meet production goals and preparing them for transport. It also involves processing donations of housewares, electronics, media, shoes, and other miscellaneous items (sorting, pricing, tagging) to meet production goals and preparing them for transport. The role requires following all quality and production standards, tracking and reporting daily production, and being knowledgeable of daily, weekly, and monthly production. The Merchandise Processor selects and identifies appropriate items for the Ecommerce department and must have flexibility to assist in the Central Processing department to meet production support needs. Ensuring quality customer service to all customers, donors, and employees is also a key aspect. The position assists in other assignments designated by management, adheres to all company policies and procedures, promotes workplace safety, and communicates progress, problems, and concerns to the Production Manager CP.

Requirements

No formal education necessary.
Ability to read, write and perform simple math.
Must meet qualitative and quantitative performance standards as established by organization.
Must be able to work in an open warehouse environment, being exposed to various weather and temperature conditions including extreme heat, humidity, and cold.
Ability to learn and use equipment and technology.
Ability to follow verbal instructions and to work as part of a team.
Requires a high level of adaptability and flexibility.
Must be able to work a flexible schedule to include evenings and weekends.

Responsibilities

Process textile donations, including sorting, hanging, pricing, tagging, to meet production goals.
Prepare in staging area for transport to stores as needed.
Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, to meet production goals.
Prepare in staging area for transport to stores as needed.
Follow all quality and production standards as set by Goodwill Keystone Area.
Track production daily and report to supervisor.
Be knowledgeable of daily, weekly and monthly production.
Selects and identifies appropriate items for Ecommerce department.
Ability to assist and have flexibility in the Central Processing department to meet the needs of production support.
Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
Assists in any other assignments designated by management.
Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
Promotes an environment of workplace safety.
Assures that duties are performed in a safe manner and safety requirements are adhered to.
Communicates progress, problems, and concerns to the Production Manager CP.