Merchandise Processor - Full Time
About The Position
The Merchandise Processor provides essential support in overall operations and customer service, with a primary focus on processing all donations. This includes sorting, hanging, pricing, tagging, stocking, and rotating products while adhering to all production and quality standards. The role also involves organizing, recovering, and rotating the sales floor as needed, tracking daily production, and being knowledgeable of daily, weekly, and monthly production and sales goals. The processor selects and identifies appropriate items for the Ecommerce department and assists in the overall daily operations within the store. Ensuring quality customer service to all customers, donors, and employees is also a key aspect. The position supports, promotes, and participates in organizational programs and special events, and assists with other assignments designated by management. Adherence to all Goodwill Keystone Area manuals, handbooks, policies, and procedures is required, along with promoting a safe workplace and communicating progress, problems, and concerns to the Production Manager.
Requirements
- Ability to read, write and perform simple math.
- Must meet qualitative and quantitative performance standards as established by organization.
- Must be able to work in an open warehouse environment, being exposed to various weather and temperature conditions including extreme heat, humidity, and cold.
- Ability to learn and use equipment and technology.
- Ability to follow verbal instructions and to work as part of a team.
- Requires a high level of adaptability and flexibility.
- Must be able to work a flexible schedule to include evenings and weekends.
Responsibilities
- Process textile donations, including sorting, hanging, pricing, tagging and moving product to the sales floor to meet preset production and sales goals for the store.
- Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor to meet preset production and sales goals for the store.
- Organize, recover and rotate the sales floor as needed.
- Follow all quality and production standards as set by Goodwill Keystone Area.
- Track production daily and report to supervisor.
- Be knowledgeable of daily, weekly and monthly production and sales goals.
- Selects and identifies appropriate items for Ecommerce department.
- Ability to assist and have flexibility in the overall daily operations within the store.
- Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
- Supports, promotes and participates in organizational programs and special events.
- Assists in any other assignments designated by management.
- Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
- Promotes an environment of workplace safety.
- Assures that duties are performed in a safe manner and safety requirements are adhered to.
- Communicates progress, problems, and concerns to the Production Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
