Merchandise Intern

Capitol Broadcasting Company IncDurham, NC
2d$10Onsite

About The Position

About the Durham Bulls: The Durham Bulls are one of Minor League Baseball’s most iconic franchises, known for exceptional fan experiences and a vibrant ballpark atmosphere. The Merchandise trainee plays a key role in bringing that experience to life by helping fans take home a piece of the Bulls tradition. Overview: The Merchandise Intern supports the retail operations of the Durham Bulls by assisting with inventory management, product merchandising, customer service, and game-day store operations. The intern will learn effective sales techniques that ensure fans receive high-quality shopping experience that reflect the team’s brand and values throughout the stadium and e-commerce platforms.

Requirements

  • Strong communication and interpersonal skills
  • Positive attitude with the ability to work effectively in a collaborative team environment
  • Strong customer-service mindset; organized, motivated, detail-oriented, and able to multitask
  • Excellent verbal and written communication skills
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and all home events
  • Comfortable working in a fast-paced environment; adaptable to feedback, changing priorities, and tight deadlines
  • Capability Capacity to stand for extended periods of time.
  • Able to occasionally lift up to50 pounds boxes.
  • Perform physical tasks such as bending, stooping, pushing, and pulling.
  • Close vision and ability to differentiate colors.
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Ability to remain focused and productive in noisy, crowded environments with multiple distractions
  • May require working outdoors in varying and unpredictable weather conditions, including heat, cold, rain, snow, and wind

Nice To Haves

  • Previous retail or customer service experience preferred, especially in a fast-paced environment.

Responsibilities

  • Retail Operations: Assist with the daily operations, including merchandising, stocking, inventory and management of seasonal staff.
  • Process sales transactions accurately using point-of-sale (POS) systems.
  • Deliver excellent customer service by greeting guests, answering questions, and providing product recommendations.
  • Merchandising & Inventory: Maintain organized and visually appealing product displays according to merchandising standards.
  • Stock shelves, restock items as needed during events, and ensure all merchandise is properly tagged and priced.
  • Participate in receiving shipments, counting inventory, and updating inventory records.
  • Game-Day Support: Support retail needs during home games, special events, and promotional activities on both game and non-game days throughout the year.
  • Assist with crowd flow, line management, and maintaining a clean and safe retail environment.
  • Brand Representation: Uphold the Durham Bulls’ brand by maintaining a professional appearance and positive attitude.
  • Communicate product and brand knowledge to enhance our fan experience.
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