Merchandise Intern

Capitol Broadcasting Company Inc•Durham, NC

2d•$10•Onsite

About The Position

About the Durham Bulls: The Durham Bulls are one of Minor League Baseball’s most iconic franchises, known for exceptional fan experiences and a vibrant ballpark atmosphere. The Merchandise trainee plays a key role in bringing that experience to life by helping fans take home a piece of the Bulls tradition. Overview: The Merchandise Intern supports the retail operations of the Durham Bulls by assisting with inventory management, product merchandising, customer service, and game-day store operations. The intern will learn effective sales techniques that ensure fans receive high-quality shopping experience that reflect the team’s brand and values throughout the stadium and e-commerce platforms.

Requirements

Strong communication and interpersonal skills
Positive attitude with the ability to work effectively in a collaborative team environment
Strong customer-service mindset; organized, motivated, detail-oriented, and able to multitask
Excellent verbal and written communication skills
Ability to work a flexible schedule, including evenings, weekends, holidays, and all home events
Comfortable working in a fast-paced environment; adaptable to feedback, changing priorities, and tight deadlines
Capability Capacity to stand for extended periods of time.
Able to occasionally lift up to50 pounds boxes.
Perform physical tasks such as bending, stooping, pushing, and pulling.
Close vision and ability to differentiate colors.
Ability to work flexible hours, including evenings, weekends, and holidays
Ability to remain focused and productive in noisy, crowded environments with multiple distractions
May require working outdoors in varying and unpredictable weather conditions, including heat, cold, rain, snow, and wind

Nice To Haves

Previous retail or customer service experience preferred, especially in a fast-paced environment.

Responsibilities

Retail Operations: Assist with the daily operations, including merchandising, stocking, inventory and management of seasonal staff.
Process sales transactions accurately using point-of-sale (POS) systems.
Deliver excellent customer service by greeting guests, answering questions, and providing product recommendations.
Merchandising & Inventory: Maintain organized and visually appealing product displays according to merchandising standards.
Stock shelves, restock items as needed during events, and ensure all merchandise is properly tagged and priced.
Participate in receiving shipments, counting inventory, and updating inventory records.
Game-Day Support: Support retail needs during home games, special events, and promotional activities on both game and non-game days throughout the year.
Assist with crowd flow, line management, and maintaining a clean and safe retail environment.
Brand Representation: Uphold the Durham Bulls’ brand by maintaining a professional appearance and positive attitude.
Communicate product and brand knowledge to enhance our fan experience.