Mercado Attendant - Part Time

Casa Bonita Denver•Lakewood, CO

3d•$21

About The Position

Mercado Attendant (Gift Shop Attendant) Casa Bonita Overview: For 50 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games and memories that will last a lifetime. Our team members have a shared passion for being a part of the Casa legacy and are eager to work together to define this exciting new chapter in our history.

Requirements

18+ years of age
High school diploma or equivalent
Minimum of 6 months of retail experience
Prior experience in a customer-facing role
Prior cash-handling experience
Able to use multiple software programs and adapt to new systems and computers
Proficiency in math
Strong conflict resolution skills to provide exceptional service and maintain a positive guest experience
Strong interpersonal and communication skills
Passionate about observing others
Able to communicate effectively in English
Must have reliable form of transportation and be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays
Able to distinguish colors and see both up close and at a distance
Able to lift and carry up to 50 pounds
Able to use manual dexterity, gross motor skills, and fine motor skills
Must be able to walk at least 10,000 steps per shift, including stairs, inclines, and declines
Able to pivot, transition between seated and standing positions, kneel, stoop, and lift throughout shifts
Able to work in confined spaces
Comfortable working in loud, distracting environments
Able to multitask and work efficiently with speed, accuracy, and composure in a fast-paced, high-volume restaurant and entertainment venue under pressure

Nice To Haves

Bilingual in Spanish

Responsibilities

Follow established steps of service to greet guests warmly and offer assistance
Able to work independently while maintaining clear communication and collaborating effectively with team members
Welcome and engage with all guests to create a memorable experience
Demonstrate a willingness to learn, adapt to feedback, and comply with all company policies and safety regulations
Recommend merchandise and upsell additional products at both the Mercado and Exit Plaza while exceeding guest expectations
Assist in any merchandising functions including display design, inventory receiving, stocking, and restocking
Perform cash-handling functions, including operating Point-of-Sale systems, registers, processing sales, and completing daily reports
Prepare the Mercado/Exit Plaza set for the next shift
Assist in receiving, unpacking, and organizing new merchandise
Perform final cleaning tasks, such as dusting, sweeping, and organizing merchandise
Complete register reconciliation and cash handling procedures
Communicate changes in inventory or any issues or concerns to the Mercado team and leadership
Perform other duties or tasks as assigned by the Mercado Manager based on business needs