Menu Administrative Analyst

gategroup•Atlanta, GA

9d•Hybrid

About The Position

We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting to the Menu, Administrative Manager, this position will assist with menu data administration and communication to key stakeholders in the Delta Air Lines menu development process, helping to ensure the timely communication of accurate menu specifications to Delta’s catering partners and related service providers worldwide. Annual Hiring Range $60,000 Per Year Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts

Requirements

High School diploma required. Associate or Bachelor's degree is a plus
2-3 years of professional work experience utilizing MS excel, ERP software, ideally in the airline catering field
Experience working with menu/pricing data within IFX/SAP or similar environment preferred
Experience working cross-functionally with customers and internal teams
Previous experience in a data-driven, environment utilizing critical thinking
Experience requiring attention to detail, high accuracy and time management
Proficient in Microsoft Office suite, database applications and web-based systems
Excellent verbal and written communication skills
Ability to communicate concisely and confidently with internal and external customers, verbally and in writing - strong interpersonal skills and teamwork.
Deadline accountability, strong work ethic

Responsibilities

Adheres to customer driven lead-times for all tasks related to the completion and communication of new/amended menu specifications.
Supports all stakeholders, including but not limited to, Menu Development Chefs, Delta Customer Care teams, Delta catering partners, Sourcing and Operations as a contact to answer Delta menu specification related questions.
Monitors the delivery and content of vendor specifications for all food items, and escalates timing/accuracy issues to the appropriate stakeholder as needed.
Assists Catering Partners and Menu Planners by creating and updating ingredients, recipes and menus in IFX, with a goal of 100% accuracy.
Investigates and responds to customer/caterer queries regarding Menu Specifications.
Assist in mapping of Meal Service types with in Paxia/IFX data base.
Supports the maintenance of Food Service Receipt (FSR) text and Menu ID’s in IFX.
Adheres to customer driven lead-times for all tasks related to the completion and communication of new/amended menu specifications.
Supports all stakeholders, including but not limited to, Menu Development Chefs, Delta Customer Care teams, Delta catering partners, Sourcing and Operations as a contact to answer Delta menu specification related questions.
Monitors the delivery and content of vendor specifications for all food items, and escalates timing/accuracy issues to the appropriate stakeholder as needed.
Assists Catering Partners and Menu Planners by creating and updating ingredients, recipes and menus in IFX, with a goal of 100% accuracy.
Investigates and responds to customer/caterer queries regarding Menu Specifications.
Assist in mapping of Meal Service types with in Paxia/IFX data base.
Supports the maintenance of Food Service Receipt (FSR) text and Menu ID’s in IFX.
Investigates and responds to customer queries regarding printed menu materials, etc.
Other responsibilities and Projects as needed.