Mentor Coordinator

Capital Factory • Austin, TX

8d • Hybrid

About The Position

Austin, Texas, United States Ventures Team reporting to Community Engagement Manager Onsite with hybrid flexibility Capital Factory Mentors make a huge impact on a daily basis, and are the source of life-long friendships and business partnerships. Our Mentors pay-it-forward to help entrepreneurs get their chance to make a dent in the universe. The Mentor Team makes meaningful connections every day to help the startup ecosystem grow and thrive. The Mentor Coordinator is the steward of our network of over 200 successful serial entrepreneurs, angel investors, technology executives and subject matter experts across the state. In this role you are responsible for the seamless execution of weekly Office Hours meetings between entrepreneurs, Mentors and guest VIPs and making meaningful connections. You ensure Mentors are always treated like VIPs, you are a documentation guru, and you enjoy identifying new and exciting ways to engage our Mentor community.

Requirements

• You are a connector - you know how to engineer serendipity through priceless introductions
• You have a passion for entrepreneurship and helping founders succeed
• You are outgoing and can talk to just about anyone.
• You are a documentor. You make lists and spreadsheets.
• You are a problem solver. You look for ways to make things work better and how to turn chaos into systems.
• You are organized and plan ahead, but you don’t get stressed out when things change at the last minute… because they will. You roll with it.
• You check your email in the evenings and are available to work during evening events and over the weekends when there is a tight deadline. You do what it takes to get the job done.
• You have a reliable laptop computer & smartphone that you are comfortable using for work.
• You plan to stay in Texas for at least two years.
• We have a passion for startups and technology.
• We are transparent and we over-communicate.
• We have excellent written and verbal communication skills.
• We communicate when we are not able to meet a deadline and suggest a solution.
• We are professional and presentable and greet everyone cheerfully.
• We’re ready to deal with an immature student, a pushy salesperson, top VC’s, a fortune 500 CEO, and even the President of the United States.
• We are excited to work in downtown Austin and have reliable transportation.
• We have a quiet place where we can work remotely with fast internet.
• We are security aware. We have a passcode on our computers and phones and use a password manager.
• We are able to efficiently use the Google suite of productivity tools (Gmail, Drive, Docs, Sheets, Slides).
• We are available to work during SXSW (Spring Break), DREAMCON (one week long staff summits twice a year), and Austin Startup Week.
• We get to Inbox Zero every day.

Responsibilities

• You onboard new Mentors, help get them plugged into Station Austin.
• You are the central switchboard, coordinating hundreds of Office Hours meetings each week between entrepreneurs, Mentors and guest VIPs.
• You make sure that each Mentor has a VIP Tour when they arrive.
• You get to know each Mentor so that you can recommend relevant events for them to attend and companies for them to meet with.
• You help make sure events hosted by Capital Factory and Station have high Mentor participation.
• You host regular programming including Epic Office Hours, roundtables, orientations, mentor summits, and any other community engagement efforts as needed.
• You will manage and ensure up to date KPIs on a monthly basis.

Benefits

• 4 weeks paid time off (one week is between Christmas and New Year’s)
• Personal health, vision and dental insurance paid 100% by Capital Factory
• Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and and employee assistance program
• Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non-birthing parents
• $1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter
• Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym
• A priceless network

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees