STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Mental Health Technician provides resident care and supervision in accordance with the prescribed treatment program. This involves a focus on group leadership and resident interactions. QUALIFICATIONS One year experience as a MHW, CNA or the equivalent is preferred. A college degree may be accepted in lieu of years of experience. Completion of the facility training programs for this classification is required. Necessary skills include knowledge of psychology or sociology, knowledge of the care of the mentally ill and the ability to interact with nursing personnel, other members of the health care team, families, clients and visitors. The incumbent must be proficient in reading, speaking and writing English. In sole judgment of management demonstrates ability to perform at a consistently high level as an MHW. Has demonstrated the ability to carry out the duties of a Mental Health Worker in a thorough and professional manner. Has also demonstrated previous leadership, interest and enthusiasm for the role of a Mental Health Worker. Applicant must be finger printed and receive clearance from Criminal Justice Department. Shifts Available: On-Call | Shifts and days vary as needed Expected starting wage range is $21.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. KEY RESULT AREAS MISSION, VALUES AND BELIEFS Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members. QUALITY AND QUANTITY OF WORK Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures. Established and maintains a therapeutic relationship with clients, and acts as a role model, maintaining a hopeful and positive attitude in problem solving and coping with the disabilities associated with mental illness. Assists in the leadership of community meetings and groups. Performs the duties and responsibilities of a MHW with proficiency and expertise. Collects specimens, obtains vital signs and weights and completes assigned tasks and documentation as required. Assists clients at meal times with trays, beverages and feeding as needed. Practices universal precautions at all times. Observes clients for safety according to assigned Level of Observation. Observes and records client behavior daily. Assists in keeping the unit neat and orderly. TEAM MEMBER PARTICIPATION Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. Reviews and implements resident treatment plans. Actively participates in multidisciplinary team meetings and treatment planning Orients and trains new staff. Demonstrates knowledge of PROACT techniques. ASSESSMENT Observes, records and reports resident social and psychiatric behavior accurately. Completes the following assessment activities: Assists in client reviews and assessment of client care plans. Assists the team in achieving and documenting therapeutic interventions with clients. Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods. Assists in client reviews and assessment of client care plans. Assists the team in achieving and documenting therapeutic interventions with clients. Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods. JUDGMENT, DECISION MAKING AND INITIATIVE Demonstrates knowledge and proper use of equipment and supplies. Promotes and assists residents in developing self‑help skills. Explains policies and procedures to clients and their families. Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care. RELATIONSHIPS WITH OTHERS Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale. Maintains an effective and courteous working relationship with clients and other staff members using appropriate interpersonal skills. Protects the confidentiality of client and employee information. QUALITY IMPROVEMENT Continually focuses on assigned tasks, seeks, and implements improvements as necessary. Understands and demonstrates the safety program in all activities. Protects residents from behavior that could harm themselves or others. Demonstrates a knowledge of Telecare's customers including clients/residents, families and governmental agencies in all interactions and conduct. Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. PLANNING AND TIME UTILIZATION Completes and follows through with tasks and assignments, meeting expected Understands and demonstrates knowledge of all policies associated with attendance. Attends all assigned in‑service education classes. Role models excellent professional practice. PHYSICAL REQUIREMENTS See attachment for requirements. Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees