Mental Health Intake Coordinator

ABBOTT HOUSE • Village of Irvington, NY

19h • $62,000 - $65,000

About The Position

JOB SUMMARY Responsible for the coordination and intake process for all incoming clients at Article 29i and Article 31(MHOTRS) Clinic. Must have exceptional customer service, ensuring that clients receive a positive intake experience. Will also coordinate, participate, and provide expert/professional clinical guidance in treatment team meetings concerning mental health issues and behavior management.
GENERAL RESPONSIBILITIES Conduct Intake Evaluations, including initial psychosocial assessments and related documentation, for adults and/or children. Initiate contact with patients and relevant external sources to gather necessary clinical and demographic information. Provide ongoing support and guidance to clients throughout the intake process, ensuring a smooth transition into services. Schedule, track, and participate in family and interdisciplinary team meetings to provide mental health and educational updates. Coordinate with case planners, caregivers, and service providers, actively participating in Quarterly Treatment Plan Reviews and completing related documentation. Maintain accurate and up-to-date clinical records and progress notes in compliance with program, ACS, OCFS and OMH mandates. Complete referral packets and collaborate with the Assistant Director (AD) to determine case assignments. Assist with administrative tasks, including verifying and processing co-pays (if applicable), scheduling and following up with clients, and providing front desk coverage as needed. Perform other duties as assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An employee in this position is regularly required to stand; walk, use hands and fingers, handle, or feel objects; reach with hands and arms; talk and listen, and taste or smell. The employee frequently is required to walk. The employee is occasionally required to keep balance and stoop, kneel, crouch, or crawl. Computer – The Mental Health Intake Coordinator must be able to use a computer and able to learn software programs Office Equipment- The Mental Health Intake Coordinator is required to operate a fax, copier, scan, and other office equipment. Communication - The Mental Health Intake Coordinator needs to be able to speak, read and write fluently in the English language Writing - The Mental Health Intake Coordinator must be able to write in the English language using correct spelling, grammar, punctuation, etc. Lifting - The Mental Health Intake Coordinator may frequently lift 0-25 lbs., occasionally lift 25-50 lbs., and rarely lift over 50 lbs. Push/Pull - The Mental Health Intake Coordinator may frequently push/pull 0-25 lbs. of force, occasionally push/pull 26-45 lbs. force, and rarely push/pull over 45 lbs. Sitting, Standing and Walking – The Mental Health Intake Coordinator will be required to sit, stand and walk throughout the work day. Stooping -The Mental Health Intake Coordinator may occasionally stoop. This is defined as bending body downward by bending spine at the waist. Kneeling -The Mental Health Intake Coordinator may occasionally kneel. This is defined as bending legs at knees to come to rest on knee(s). Crouching - The Mental Health Intake Coordinator may occasionally crouch. This is defined as bending body downward and forward by bending spine and legs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee frequently works in an office environment. The noise level in the work environment is usually moderate due to talk and movement of the program participants and other co- workers. The noise level can increase on occasion due to yelling or screaming by the participants of the programs.

Requirements

• MSW required, LMSW preferred (LMSW Clinical Hours Offered)
• Minimum of 5 years of clinical experience in child welfare, with a strong understanding of child welfare and child protective services.
• Proficiency in diagnosis and familiarity with Evidence-Based Models.
• Experience working with Electronic Health Records (EHR) and general IT systems.
• Strong clinical, communication, and presentation skills, with the ability to facilitate meetings.
• Valid NYS Mental Health Provider License required.
• Bilingual (Spanish & English)—proficient in both written and oral communication.
• Passion for working with children and families from diverse cultural backgrounds.
• Ability to thrive in a fast-paced environment, demonstrating excellent time management and multitasking skills.

Responsibilities

• Conduct Intake Evaluations, including initial psychosocial assessments and related documentation, for adults and/or children.
• Initiate contact with patients and relevant external sources to gather necessary clinical and demographic information.
• Provide ongoing support and guidance to clients throughout the intake process, ensuring a smooth transition into services.
• Schedule, track, and participate in family and interdisciplinary team meetings to provide mental health and educational updates.
• Coordinate with case planners, caregivers, and service providers, actively participating in Quarterly Treatment Plan Reviews and completing related documentation.
• Maintain accurate and up-to-date clinical records and progress notes in compliance with program, ACS, OCFS and OMH mandates.
• Complete referral packets and collaborate with the Assistant Director (AD) to determine case assignments.
• Assist with administrative tasks, including verifying and processing co-pays (if applicable), scheduling and following up with clients, and providing front desk coverage as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level