Mental Health Family Advocate

Project Harmony - Haven for Abuse Response Members•Omaha, NE

About The Position

If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you. We are seeking an experienced and committed Advocate to join our dynamic and innovative organization. The Mental Health Family Advocate plays a vital role in connecting children and families to trauma-informed mental health and advocacy services. This position integrates elements of family advocacy, case coordination, and mental health navigation to ensure families receive timely, appropriate, and compassionate care. The Advocate collaborates closely with referral sources, clinicians, and community partners to remove barriers, engage families, and strengthen participation in services. This position supports both internal referrals from Project Harmony programs and community referrals, ensuring each family receives coordinated, culturally responsive, and strength-based support. Who We Are Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members. Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect. Project Harmony is one of the largest Child Advocacy Centers in the nation. At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community. Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Our Values Project Harmony and all employees are committed to creating a culture that is focused on: Diversity and Inclusion: Respect and embrace diversity and inclusion of all Strategic Innovation: Lead the field in response to the evolving needs of children and families Quality Service: Ensure consistent, high-quality service with impactful results, to our families, our partner agencies, the community, and each other Collaborative Relationships: Build trusted relationships by leading with honesty, integrity, vulnerability, and humility

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services required, or a related field
Experience in child welfare preferred
Experience and/or training in crisis intervention preferred
Knowledge of community mental health resources
Good working knowledge of community resources
Strong communication and interpersonal skills with the ability to build rapport with diverse clients and partners
Excellent time management, organization, and documentation skills
Ability to collaborate effectively across systems and disciplines
Demonstrate proficiency in professional verbal and communication skills
Strong problem-solving skills and the ability to resolve conflicts
Proficiency in Microsoft Office Suite
Ability to work independently while maintaining strong teamwork and alignment with organizational mission and values.
Must respect and maintain confidentiality
Must be willing to work flexible hours
Must submit to a thorough criminal history background check
Must have access to a vehicle, possess a valid driver’s license, and maintain proof of insurance
Position may involve some travel, primarily within the state

Nice To Haves

Training in trauma-informed care, child welfare, or behavioral health systems strongly preferred
Bilingual (Spanish/English) applicants encouraged to apply

Responsibilities

Conduct Intake interviews and screening calls to gather demographic, psychosocial, and background information
Evaluate client readiness for mental health services and connect families to appropriate Project Harmony or community-based providers
Coordinate and schedule initial appointments, ensuring timely engagement and completion of pre-service documentation
Complete relevant screeners or assessments to identify client needs, strengths, and risk factors including crisis assessment and safety planning
Use a strengths-based approach to align families with the most suitable therapeutic or support services
Provide trauma-informed, strengths-based support to children, youth, and caregivers during times of crisis and transition
Offer psychoeducational resources to help families understand mental health needs, treatment options, and community resources
Facilitate or support psychoeducational groups for parents and caregivers, promoting resilience and connection
Partner closely with Project Harmony clinicians, case managers, and program staff to ensure families receive wraparound support
Participate in multidisciplinary team (MDT) meetings, providing updates and insights regarding family progress and service needs
Collaborate with community providers, schools, and referral partners to support shared clients and remove barriers (transportation, childcare, financial, emotional) that impact service engagement and help families develop solutions throughout the tenure of the case
Maintain active communication with therapy providers to support engagement, progress, and care planning
Enter accurate and timely documentation into electronic health record (EHR) platform and case management systems
Track and report data on referrals, engagement, and outcomes to support program evaluation
Uphold confidentiality, HIPAA, and ethical standards in accordance with Project Harmony policies and state regulations
Deliver services with empathy, respect, and inclusivity—honoring every family’s background and lived experience
Actively participate in supervision, team meetings, and ongoing professional development to enhance quality services for children and families served
Ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation
Other duties as assigned