Mental Health Clinician - Intensive Case Management Team

Central City Concern • Portland, OR

17d • $66,000 - $124,000

About The Position

At Central City Concern, the Intensive Case Management (ICM) team brings
stability, care, and connection to neighbors navigating severe and persistent
mental illness, addiction, homelessness, and complex medical needs. This role is
part of a tight multidisciplinary team that works shoulder-to-shoulder to
deliver accountable, coordinated, and truly client-centered care.

Why This Work Matters
ICM is one of CCC’s most dynamic teams… meeting people in moments of real
vulnerability and helping them regain safety, stability, and direction. You’ll
be part of a mission-driven group that believes in compassionate engagement,
evidence-based care, and recovery as a community effort.

Requirements

• Master’s degree in a human services field and at least one year of mental health experience.
• Ability to complete thorough histories, assessments, mental status exams, and treatment plans.
• Comfort working in a fast-moving, flexible environment with clients who may be in crisis.
• Strong communication skills and the ability to work within a multidisciplinary team.
• Reliable transportation for outreach; acceptable driver status if using a vehicle for agency work.
• Must meet qualifications for: QMHP or QMHP-R LPC-A or LPC CSWA or LCSW
• Master’s degree in a human services field and one year of experience in mental health.
• Has the competencies necessary to: Identify precipitating events Gather histories of mental, emotional and physical disabilities, alcohol and drug use, past mental health services and criminal justice contacts Assess family, social, and work relationships
• Conduct a mental status assessment
• Document a multiaxial DSM diagnosis
• Write and implement or supervise the implementation of a treatment plan
• Conduct and document a mental health assessment
• Provide mental health treatment and rehabilitative services within ones scope of practice
• Must be registered with MHACBO, at minimum, a QMHP-R.
• Must meet CCC privileging requirements as required by FTCA.
• Must become a certified Director’s Custody designee in Multnomah County within the first 6 months of hire.
• Central City Concern is committed to a drug-free workplace that encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must have reliable access to transportation for regular outreach activities. If using a vehicle for agency use: Must possess a current driver’s license, access to a vehicle, qualify as an Acceptable Driver as designated in Central City Concern’s Fleet Safety policy; pass an initial drivers training within 60 days of being an approved driver and continued recertification training; and maintain vehicle insurance coverage of a minimum of one-hundred thousand/three-hundred thousand personal auto liability coverage.
• Must pass a pre-employment drug screen, TB Test, and background check. This includes clearance by the DHS Background Check Unit.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
• Must be able to climb stairs several times a day.
• Must adhere to agency’s non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations, and treat individuals with respect and dignity.
• Advanced knowledge and skills in counseling and assessment techniques with individuals and groups including assessing for risk of danger to self & others.
• Knowledge and skills in chemical dependency treatment methods and crisis intervention.
• Ability to work effectively within a multidisciplinary team
• Ability to work in an environment that is subject to ambiguity and change.
• Ability to display a non-judgmental attitude.
• Knowledge of community and social service agencies.
• Knowledge and skills in mental health treatment methods and crisis intervention.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to work in an environment where people may be hostile or abusive.
• Ability to manage time and meet deadlines.
• Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.
• Ability to maintain accurate records and necessary paperwork.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Ability to provide leadership.
• Ability to coordinate medical care effectively
• Ability to work effectively with peers, individual clients and groups.
• Ability to work as a team member and to establish priorities.
• Ability to apply principles learned to new situations.
• Ability to learn new skills.

Nice To Haves

• Experience with SPMI… CADC or bilingual Spanish skills are a strong plus.
• CADC-R, at minimum, HIGHLY preferred.
• Experience with severe persistent mental illness (SPMI) preferred.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Provide clinical care for clients referred directly from Multnomah County’s Post-Commitment team.
• Conduct mental health assessments, DSM diagnoses, risk evaluations, and clinical formulations.
• Develop care plans rooted in collaboration with the full treatment team.
• Provide counseling, case management, crisis response, integrated dual-diagnosis treatment, and outreach.
• Escort clients to appointments and help them access benefits, services, and housing supports.
• Participate in case conferences, supervision, interdisciplinary planning, and quality improvement.
• Participate in Outreach activities necessary to offer services and engage participation in a non-coercive manner. Escort clients to meetings and appointments as necessary.
• Collect information regarding clients’ history through a combination of interviewing, records review, and consultation, after obtaining written consent.
• Conduct and document Mental Health Assessments, including mental status exam, DSM diagnosis, and clinical formulation.
• Develop care plan with client with assistance & input from all of the clients care team providers.
• Interface and collaborate in an interdisciplinary manner within the ICM team to support the client’s recovery & health goals.
• Participate in evaluating clients for risk of harm & initiate Directors Custody transport holds when appropriate.
• Participate in clinical staff meetings and case conferences with team members in order to utilize interdisciplinary expertise and facilitate individual treatment plans for clients;
• Collaborate with Residential facilities, Adult Foster homes or other housing providers to provide necessary treatment services and coordinate residential and non-residential treatment and service planning.
• Participate in admission and discharge planning for any client needing hospitalization or subacute level of care. Client contact must be made within one working day of admission.
• Monitor and assure that the health and safety needs of clients are met.
• Maintain client records using an electronic medical record. Must be documented as required by program standards and funding requirements including documentation of clinical interactions, behavioral health assessments & individual service plans.
• Participate in regular supervision from the Clinical Supervisor, seeking additional supervision whenever necessary. Minimum requirement two hours of documented supervision per month.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security.  Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access.  This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Attend all required meetings and CCC trainings in a timely manner.
• Conduct educational and therapeutic groups for clients, using approved curriculum.
• Coordinate services with all members of client’s support network.
• Participate in quality assurance and quality improvement activities as directed.
• Assist with the strengthening and enhancement of an integrated treatment program.
• Perform other duties as assigned.

Benefits

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Up to 11 recognized Holidays and 2 personal holidays (dependent on work shift schedule)
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level