Membership Sales Manager
Exos•Tampa, FL
1d
About The Position
We are seeking an experienced and dynamic Membership Sales Manager to lead our Membership Sales team and play a key role in promoting and selling our fitness memberships. Building meaningful and lasting relationships with potential members is at the heart of what we do. Your professionalism and comprehensive understanding of our offerings, from general exercise and equipment to wellness programming, will guide your success in this role.
Requirements
- Bachelor’s degree required.
- Minimum of 2 years of sales/membership experience and demonstration of meeting and exceeding goals
- Strong interpersonal, leadership, and coaching skills.
- Proficient in Microsoft Outlook, Word, and Excel; experience with customer databases essential.
- Ability to train and motivate staff.
- Excellent written and verbal communication skills.
Responsibilities
- Manage Exos Lead Tracking Systems
- Develop strategy and plans for outreach and sales team marketing activities and ensure execution on those plans on an annual, monthly, weekly and daily basis
- Respond to telephone, walk-ins and email membership inquiries; book and maintain accurate appointment schedules for potential members to tour the club
- Provide all potential members and guests with an enthusiastic and informative facility presentation based on individual needs, empowering and educating on the benefits of health and wellness as well as incorporating all of the features of the facility
- Recruit, hire and train all sales staff
- Report membership sales results as requested by General Manager and/or Regional Director
- Develop strategy for corporate and group membership sales
- Achieve membership sales goals
- Work closely with fitness team to ensure successful on-boarding of new members
- Continue to build AOP around annual Member Survey Results with a strong focus on Member Engagement and New Sales
- Continue to host New Member Engagement events such as Brew and Schmooze and other Engagement events as determined by the AOP
- Support Member Engagement initiatives as needed such as sharing SOPs from previous events and consulting on best practices for new programs going forward
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
