Membership Sales

Salamander Palm Beach Employer LLCPalm Beach Gardens, FL
7d

About The Position

Membership Sales is responsible for driving Membership growth and retention at PGA National Members Club. This role focuses on maximizing Membership sales through New Member recruitment, referrals, and proactive retention efforts. Success is measured by achieving or exceeding Membership revenue goals through effective sales execution, relationship-building, and Member engagement.

Requirements

  • Proven sales ability with strong negotiation and closing skills.
  • Knowledge of golf and private Club environments preferred.
  • Formal sales training a plus.
  • Strong technicalproficiency, including Microsoft Word, Excel, and CRM systems.
  • Excellent time management, organizational, and prioritization skills with the ability to work independently.
  • Exceptional customer service mindset with a focus on Member satisfaction.
  • Strong interpersonal,leadershipand relationship-building skills with the ability to foster a collaborative team environment.

Nice To Haves

  • Bachelor’s degree preferred with 2-3 years of successful outbound sales experience; experience in hospitality, service, fundraising, or a related field strongly preferred.
  • Undergraduate degree in Business, Marketing, Public Relations, Communications or Hotel and Restaurant Management preferred.

Responsibilities

  • Execute the Membership Department’s sales plan and achieve all sales goals andobjectivesin accordance withClub policies and procedures.
  • Develop andmaintaina robust pipeline of qualifiedprosectsto support Membership sale goals,utilizingthe Club’s CRM systemin accordance withestablished standards.
  • Host and lead New Member Orientations to ensure a smooth and welcoming onboarding experience.
  • Execute structured follow-up campaigns with New Members (30/60/90-day touchpoints) to enhance engagement and generate Member Referrals.
  • Represent the Club at community events, organizations, and activities to increase brand awareness and develop Prospective Member relationships.
  • Prepare for andparticipatein weekly sales meetings.
  • Promote the Club by attending Member functions, sponsoring community events, and serving as an ambassador within the local community.
  • Support and implement all company initiatives and programs asrequested.
  • Performadditionalduties as assigned by the General Manager and Senior Director of Membership.
  • Adhere to all company, Club, and departmental policies, procedures, and standards of operation.
  • Collaborate with team members across departments as needed to support overall Club operations and Member experience.
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