Membership Sales Experience Manager

Villa Sport•Boise, ID

About The Position

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here! POSITION SUMMARY: The Member Experience Manager will assist the General Manager with all operations of a particular gym to include member services, club cleanliness and ensuring the club is achieving projected membership/sales goals. Member Experience Manager is the manager on duty while the General Manager is not present. COMPENSATION AND BENEFITS INCLUDE: Hourly, based on relevant experience to the role, plus bonus. Full-time hours. PTO. Full benefits package. 401K with dollar for dollar match up to 4%. Complimentary club membership. Discounts on club products and services.

Requirements

Possess a thorough understanding of facility operations as defined by company standards
Comprehensive knowledge of all facility operational, sales, and management systems
Proficient in the use of all software programs that are utilized at the facility
Ability and experience in effectively motivating and managing a staff of employees
Achieve a six-month consecutive track record as an employee who displays leadership qualities. Direct supervisor must endorse promotion to Assistant General Manager
Must demonstrate leadership and management qualities
Must understand and adhere to all sales systems and procedures

Responsibilities

Assist the General Manager with all operations of a particular gym to include member services, club cleanliness and ensuring the club is achieving projected membership/sales goals.
Member Experience Manager is the manager on duty while the General Manager is not present.