Membership Processing Technician
About The Position
Under the direction of the Membership & Dues Accounting Supervisor, the Membership Processing Technician provides for the standardization in the collection, processing, and retention of pertinent membership data for Education Minnesota utilizing a comprehensive database/reporting system comprised of several subsystems designed to handle specific areas of information. Education Minnesota is a member-led labor union that has identified racial equity and social justice as primary organizational goals. All staff are expected to participate, individually and collectively, in ongoing training, discussions, and activities to advance these goals.
Requirements
- Proficiency in MS Office Applications with emphasis on: Excel, Access, Word, and Outlook at an intermediate level.
- Attention to detail/accuracy and ability to follow detailed protocols for processing membership and financial data.
- Ability to organize, prioritize, and work independently with minimal supervision in accomplishing objectives, goals, and meeting numerous deadlines.
- Problem solving skills.
- Knowledge of basic accounting functions and reconciliation procedures.
- Ability to understand and effectively carry out complex oral and written directives.
- Ability to prepare written correspondence and procedures.
- Ability to consistently perform under the pressure of a heavy workload and tight deadlines.
- Excellent verbal communication skills.
- Excellent listening skills.
- High school diploma or GED.
- Three (3) years related work experience.
- Intermediate level proficiency in MS Office Suite of products (Outlook, Excel, Word)
- Commitment to equity, diversity, and inclusion.
Nice To Haves
- Associate degree in business or closely related field.
Responsibilities
- Create and maintain individual membership records for each local/affiliate. Process the appropriate national and state dues obligation for each local/affiliate. Organize, review, interpret and process membership applications and rosters making judgments regarding effective dates and appropriate membership levels, and communicating with local/affiliate leaders and field staff as needed.
- Maintain accuracy in all data entry.
- Process, post and reconcile funds receivable for each local/affiliate following a detailed protocol.
- Maintain membership records, which include pre-K-12, higher education, student, retired, reserve, substitute, and associate.
- Produce rosters, reports, and extracts through the membership database. Author custom reports for Education Minnesota and local/affiliates.
- Provide verbal and written assistance to leaders, members, and staff for inquiries regarding membership processing and dues accounting.
- Prepare roster and membership material mailings to local/affiliates.
- Assist in the advancement of racial equity initiatives within the organization.
- Provide back-up support to other staff and/or reception relief as directed.
- Perform routine office duties and other job-related duties as assigned. Some after-hours work (evenings and weekends) and occasional travel with overnight stays may be required.
- Maintain confidential information as applicable.
Benefits
- Medical, vision, and voluntary pet insurance.
- Employer paid dental coverage, life and AD&D insurance, LTC, LTD, and annual HRA contribution (if enrolled in our medical plan).
- Generous paid time off, including 16 paid holidays, vacation days, sick leave days, and personal days.
- 16 hours of School and Community Outreach.
- Tuition reimbursement, up to $1,500 per year.
- Generous 401(k) matching program with employer contributions.
- Employer sponsored pension, after vesting period.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
