Membership Director and Marketing Coordinator Accepting Applications

Software Hiring Website•St. Louis, MO

About The Position

The Membership Director/Marketing Coordinator is responsible for creating content, managing communications, and executing administration tasks, with a primary goal of ensuring members are properly engaging within the Club community. This person must feel comfortable working alongside and within the membership and demonstrate the ability to maintain relationships within the Club community.

Requirements

Bachelor's Degree is preferred with a focus on Marketing and/or Hospitality
In lieu of a degree, substantial experience in sales and marketing communications within a private club or similar environment will be considered.

Responsibilities

Membership Adminstration Assume full responsibility for the documentation and applications of all new members
Orienting new members into the Club Community
Maintaining the Prospective Member Database
Collecting and maintaining any status change requests within the current membership
Support the membership recruitment efforts
Membership Engagement Tracking current member usage and following up in appropriate areas to encourage participation in Club functions
Attending all Club committee meetings and help develop strategic plans for engagement programming
Build relationships with members and learn about their priorities for participation within the Club
Plan and execute in-person and virtual events alongside the Event Coordinator that brings together the Club membership
External Communications Continue to build on the Club's values of transparency and community with a thoughtful, meaningful and consistent member communications program
Maintain the online Clubhouse Calendar
Manage the Club's web content and online/SEO presence
Design and distribute all Club communications including weekly updates, newsletters, messages from leadership, and other pertinent information
Internal Communications Provide regular updates to the leadership team and Board of Governors on the member community, and advise how they can best help strengthen the community and improve the value proposition for members
Help senior staff maintain a positive Employee Culture through regular engagement and recognition opportunities
Oversee the reception team and ensure all communications are shared with them and the appropriate staff members
Administer all Board of Governors materials, meetings, and communications as appropriate
Assist General Manager with projects and special assignments as needed.