Membership Associate

Nevada Public Radio•Las Vegas, NV

12d•$22

About The Position

Nevada Public Radio (NVPR) is looking to expand its Development Department with a dynamic and hardworking Membership Associate to support the team. This is an excellent opportunity for a career-minded individual interested in joining a growing public media company. Why work with us? Nevada Public Radio’s mission is to enhance the quality of life and foster civic engagement by informing, educating, and inspiring our growing audiences. The Development Department has an essential responsibility to work with listeners, members, businesses, and the community to fund everything our audiences value from News 88.9 KNPR, Classical 89.7 KCNV, and Desert Companion magazine. The Membership Associate will work in a team-based environment and is responsible for the execution and monitoring of all fundraising and membership development strategies for NVPR. This position is also responsible for providing high-quality member stewardship through maintaining the NVPR databases, prompt and accurate donation processing, data retrieval and reporting, and delivery of service and member engagement that reflects NVPR’s mission, values, and standards. This position reports to the Development Assistant Manager.

Requirements

Strong attention to detail.
Ability to manage multiple projects and deadlines seamlessly.
Ability to work in and foster a collaborative and team-oriented work style and environment.
Previous knowledge of membership development, media fundraising principles and practices is preferred but not required. Must be willing to learn.
Ability to gather data, compile information, and prepare reports.
Proficiency in Microsoft Office (Word, Excel etc.)
Effective communication skills, attention to detail, data management skills, initiative, and ability to own projects from start to finish.
Ability to prioritize tasks, projects, and initiatives with effective time management skills.
Flexibility in scheduling beyond a traditional workday, including nights and weekends on occasion
Ability to stand, speak, walk, bend, type, reach, and sit for up to 10 hours

Responsibilities

Assists with member relations which may include responding to donor inquiries, executing scheduled marketing campaigns, recording member information in the donor database, verifying and uploading pledges, and applying payments to member accounts.
Segments and properly codes the member database for fundraising purposes; coordinates, prints and processes member benefits, fund drive premiums and thank you letters, monthly fundraising correspondence, pledge reminders, year-end tax receipts in accordance with IRS regulations, and other large volumes of direct mail.
Facilitates all direct mail projects, which includes ensuring the accuracy of the database of members and overseeing data entry for accuracy.
Works with other staff members to ensure the availability and delivery of items needed to complete daily, weekly, monthly, and annual tasks, e.g., member mugs, sweatshirts and tote bags, online auction and pop-up shop inventories.
Solicits items for the annual Online Auction fundraiser through consistent outreach and by developing relationships with individuals and businesses on behalf of the organization.
Works closely with the development team on the execution and deliverables of online box office activities and giveaways.
Communicates fundraising messages on-air through live and recorded breaks in programming.
Works closely with the Development Assistant Manager and Mid-Level Giving Officer as directed and performs miscellaneous job-related duties as assigned.