Membership and Program Coordinator, Pete White Wellness Center (YMCA)

YMCA of Greater Oklahoma City • Oklahoma City, OK

10d

About The Position

This position is responsible for supervising the Member Services Associates and assisting in other membership functions.

Requirements

• Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed)
• High school diploma or equivalent.
• One or more years' experience in sales or service-oriented business.
• Effective communication, interpersonal and supervisory skills, multi-task oriented, knowledge in hiring, customer service, sales, marketing, retention, computer skills and human relations.
• Must be able to lift 30 pounds.

Nice To Haves

• Bilingual a plus

Responsibilities

• Must stay current in CPRPR/AED/O2 and First Aid, renewed annually.
• Supervise Member Service Associates.
• Coordinate Member Services associate scheduling.
• Assist in hiring, firing and development of Member Services Associates.
• Manage and reconcile branch bank draft returns and daily deposits.
• Coordinate and provide training of Member Services Associates.
• Monitor sales goals and prepare reports as required.
• Input membership and program information into computer.
• Participate in Association Teams as required.
• Assist with and participate in branch/association special events.
• Assist with renewals, cancellations and bank drafts.
• Carry out other duties as assigned by supervisor.
• Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
• Develop meaningful and sustainable relationships with members, donors and volunteers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED