Hybrid Contact Center Support - Afternoon Shift

TEKsystems • Winchester, VA

4d • $20 - $20 • Hybrid

About The Position

We’re looking for Member Support Representatives to join our 24/7 contact center. If you’re friendly and want to start a career where you can grow, this is a great opportunity.
What You’ll Do
Help members by answering questions and handling basic requests.
Give clear information about our products and services.
Use multiple computer systems while talking with members.
Support common banking needs like checking, savings, loans, and credit cards.
Recommend services that may be helpful to members.

Requirements

• Good communication skills.
• Someone who enjoys helping others.
• Able to stay organized in a busy environment.
• Willing to learn—no experience needed.

Responsibilities

• Help members by answering questions and handling basic requests.
• Give clear information about our products and services.
• Use multiple computer systems while talking with members.
• Support common banking needs like checking, savings, loans, and credit cards.
• Recommend services that may be helpful to members.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed