Member Solutions Advisor

Simple Staffing • Greensboro, NC

3d

About The Position

You'll work with delinquent borrowers to find solutions early, manage collections activity, and keep accounts moving. This includes processing ACH payments, handling incoming and outgoing correspondence (payments, loss mitigation packets, collection and bankruptcy notices), and sending confirmation letters. All activity must comply with company policies and applicable regulations.

Requirements

• Manufactured housing collections and/or credit experience
• Working knowledge of credit, collection, and bankruptcy laws and regulations
• Strong written and verbal communication skills
• Sales-oriented negotiating and decision-making skills
• Proficiency in word processing and spreadsheet applications
• High school diploma or equivalent
• Eligibility to register as a Mortgage Loan Originator (MLO) with the NMLS

Nice To Haves

• Asset disposal experience
• College degree or coursework in business
• Current NMLS registration

Responsibilities

• processing ACH payments
• handling incoming and outgoing correspondence (payments, loss mitigation packets, collection and bankruptcy notices)
• sending confirmation letters

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees