Member Services Representative

Planet Fitness-United Fitness Partners•Barboursville, WV

1d•Onsite

About The Position

We at Planet Fitness are here to provide a unique environment in which anyone can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool, a means to an end, not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. United FP is dynamic, growing and continually evolving. This role offers an opportunity to have fun, positively impact people, and grow leadership skills. You must be self-motivated, think like an entrepreneur, constantly innovating and driving positive change, and deliver consistently over the top results. Working for United FP Partners means being part of a rapidly growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club.

Requirements

Minimum of 18 years of age.
Passion for helping others.
Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
On-time dependability.
High School diploma or GED equivalent.

Responsibilities

Provide members with an unprecedented experience and encourage them in achieving their fitness goals.
Make members feel like family in a clean, judgment-free environment.
Create “raving fans” by delivering +1% customer service, continually engaging and encouraging members to succeed on their fitness journey.
Ensure the club is super clean.
Find new and current members to join the fitness trainer in fitness classes.
Impress new and existing members when introducing them to Black Card amenities.
Help the entire team at the welcome desk checking in members while providing greetings and farewells to them.
Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
Be a leader!
Be passionate – love what you do!
Have fun and invite members to do the same!