Member Services Representative

WESTconsin Credit Union Careers • Ellsworth, WI

1d • Onsite

About The Position

At WEST consin Credit Union, the mission is to empower members, communities, and employees to achieve financial wellness by providing trusted financial services and building lasting relationships. The organization fosters a positive impact in members' lives and offers a dynamic, supportive culture where teamwork and community are central, and individual contributions are valued. Employees are encouraged to grow within the organization.

Requirements

• This position requires a high school diploma or equivalent
• a proven track record in customer service
• Proficiency in basic computer, data entry and typing skills is required
• A positive attitude, professional image, and self-motivation are essential in the teller role
• Excellent oral and written communication skills are required

Responsibilities

• Represent the Credit Union to members in a friendly, positive, and professional manner
• Provide prompt, efficient, confidential, and accurate service in the processing of transactions
• Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution
• Learns to recognize member's needs for services, and presents and refers them appropriately
• Handles all monetary transactions for members

Benefits

• Health, Dental, and Vision Insurance Plans
• Annual Healthy Living Fund Contribution
• Student Loan Repayment Program
• Competitive Pay
• Impressive 401(k) Contribution and Match Plan
• Paid Time Off Accrual
• 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees