Member Services Representative - Full-Time
About The Position
Summary of Role: Saco Valley Credit Union , a 2025 Best Place to Work in ME, seeks to add a new team member to our Member Services team. This Full-Time Member Services Representative will float between our two Saco branches to assist in day-to-day branch operations. The Member Representative provides direct support by developing and maintaining relationships with our current and potential future members. This role is member-focused and is responsible for transactions, resolving account problems, and providing assistance and information regarding other products and services of the Credit Union. The Member Services Representative will exercise good judgment in various situations, use superb communication, administrative, and organizational skills, and balance multiple competing priorities. This position requires professionalism, flexibility, initiative, and great teamwork. Schedule: Monday thru Friday, occasional Saturdays with pay differential. Benefits: Saco Valley Credit Union offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. We offer health, dental, 401K, paid holidays, vacation, sick time, life insurance, and other great benefits.
Requirements
- Strong computer and general office equipment knowledge
- Ability to deal with multiple, changing priorities and interruptions in a multi-faceted work environment.
- Excellent organizational skills and attention to detail including the ability to organize time effectively and remain flexible to effectively meet competing demands requiring skill and attention.
- Excellent written and verbal communication skills with the ability to communicate respectfully with all personality styles.
- Courtesy, tact, and diplomacy are essential elements of the job
- Ability to work collaboratively with internal and external members, developing and maintaining positive relationships
- Willingness to learn new technology
Nice To Haves
- Six months to two years of similar or related experience.
- A high school education or GED.
Responsibilities
- transactions
- resolving account problems
- providing assistance and information regarding other products and services of the Credit Union
- developing and maintaining relationships with our current and potential future members
Benefits
- health
- dental
- 401K
- paid holidays
- vacation
- sick time
- life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
