Member Services Representative - Full-Time

Saco Valley Credit Union•Saco, ME

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About The Position

Summary of Role: Saco Valley Credit Union, a 2025 Best Place to Work in ME, seeks to add a new team member to our Member Services team. This Full-Time Member Services Representative will float between our two Saco branches to assist in day-to-day branch operations. The Member Representative provides direct support by developing and maintaining relationships with our current and potential future members. This role is member-focused and is responsible for transactions, resolving account problems, and providing assistance and information regarding other products and services of the Credit Union. The Member Services Representative will exercise good judgment in various situations, use superb communication, administrative, and organizational skills, and balance multiple competing priorities. This position requires professionalism, flexibility, initiative, and great teamwork. Schedule: Monday thru Friday, occasional Saturdays with pay differential.

Requirements

Strong computer and general office equipment knowledge
Ability to deal with multiple, changing priorities and interruptions in a multi-faceted work environment.
Excellent organizational skills and attention to detail including the ability to organize time effectively and remain flexible to effectively meet competing demands requiring skill and attention.
Excellent written and verbal communication skills with the ability to communicate respectfully with all personality styles.
Courtesy, tact, and diplomacy are essential elements of the job
Ability to work collaboratively with internal and external members, developing and maintaining positive relationships
Willingness to learn new technology
A high school education or GED.