Member Services Assistant
Riverside Health System•Gloucester, VA
•Onsite
About The Position
The Member Services Assistant works under the direct supervision of the Wellness Engagement Manager. This role requires a friendly and positive attitude when interacting with all members and guests, both in person and over the phone. The assistant is responsible for ensuring the best possible service by staying informed about all programs and activities within the center, and holding themselves and others accountable for delivering excellent service.
Requirements
- Certified Auto External Defibrillator (AED) - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days
Nice To Haves
- High School Diploma or GED
- 1 year Hospitality or related experience
Responsibilities
- Handles all incoming telephone calls and transfers to the appropriate person, takes messages as needed.
- Responsible for membership information and provides/collects membership paperwork.
- Handles registration of all programs (massage, swim lessons, summer/winter camp, tennis, group exercise, etc.)
- Greets and checks in all members and guests as they enter and exit the facility and verifies memberships.
- Maintains knowledge of all programs and special event offerings at the wellness center to provide accurate information on classes and programs.
- Balances the cash drawer at the end of each shift and completes relevant documentation.
Benefits
- great benefits and perks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
