Member Services Coordinator

AMS • Portland, OR

2d • $18 - $20

About The Position

Ready to jumpstart your career and build real-world skills that matter? AMS is hiring a Member Services Administrator the ultimate customer service and operations hybrid role. If you're great with people, thrive in fast-paced environments, and want a role where youre not stuck doing the same thing every day, this is for you. Whether youre launching your career or making a move, this is a role where you can grow quickly, make an impact, and learn the ropes of a thriving industry.

Requirements

• Have customer service, admin, call center, healthcare, finance, or even retail/restaurant team lead experience.
• Know your way around a computer and can juggle a few things at once.
• Are calm under pressure and confident talking to all types of people.
• Are ready to learn, grow, and build a career with long-term potential.

Responsibilities

• Be the Face & Voice of AMS: Answer high-volume calls and emails with a calm, helpful, professional tone youre the first impression.
• Problem Solve in Real Time: Listen, understand, and route people to the right place fast. Its like being mission control for customer happiness.
• Create Calm from Chaos: Help keep files, mail, and online systems organized and running smooth.
• Collaborate Cross-Team: Help schedule virtual meetings, support internal ops, and assist with special projects you'll never be bored.
• Be a People Pro: Whether you're chatting with homeowners, helping coworkers, or greeting in-person visitors, your empathy and professionalism will shine.

Benefits

• Training & Development
• Career Pathing
• Actual Time Off 10 paid vacation days, sick time, 10 holidays
• Solid Benefits Choose from 2 health plans (70% employer-paid), vision and dental (75% employer-paid).
• Learning Support After 1 year, get $500 annually to spend on education.
• Retirement Plan 401(k) with annual company match (after 6 months).
• People-First Culture Friendly coworkers, supportive leadership, and a culture that wants you to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed