Member Service Specialist - CSR
About The Position
Member Service Specialist (MSS) at Floridacentral Credit UnionWhere Community Comes First! Are you a financial professional passionate about helping people achieve their goals? Floridacentral Credit Union is seeking a Member Service Specialist (MSS) to help members secure their financial future. We’re looking for an enthusiastic representative to join our growing team at Floridacentral Credit Union. Primary Responsibilities: Loan Counseling: Advise members on auto loans, credit cards, home equity lines, and first mortgages. Account Management: Open and maintain checking, savings, CDs, and IRAs. Financial Education: Deliver personalized guidance to help members make informed financial decisions. Sales & Service: Promote credit union products and services, meeting goals while prioritizing member needs. Brand Ambassador: Represent the credit union in-branch and in the community, building trust and lasting relationships.
Requirements
- Experience in loan origination and account management.
- Strong communication skills with a customer-first mindset.
- A passion for community engagement and building member relationships.
- A sales and goal-driven attitude with an ability to keep members’ needs met.
Responsibilities
- Loan Counseling: Advise members on auto loans, credit cards, home equity lines, and first mortgages.
- Account Management: Open and maintain checking, savings, CDs, and IRAs.
- Financial Education: Deliver personalized guidance to help members make informed financial decisions.
- Sales & Service: Promote credit union products and services, meeting goals while prioritizing member needs.
- Brand Ambassador: Represent the credit union in-branch and in the community, building trust and lasting relationships.
Benefits
- Meaningful Impact: Help members improve their financial wellbeing.
- Career Growth: Access to ongoing training and advancement opportunities.
- Community Focus: Be part of an organization that gives back locally.
- Supportive Culture: Enjoy a balanced, collaborative work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
