Member Service Representative
About The Position
Would you like to work in a fun, high energy, gym environment, where you can develop sales and customer service skills with a supportive and positive culture? Encourage members, greet new guests, and compete with your teammates. You’ll never be bored with a variety of duties during your shift, and lots of fun fitness perks during your off time. Welcome to Crunch Fitness! We are a growing fitness franchise based in Southern California, that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 500 Crunch locations, sales training, and room to grow within the company. The Company Crunch Fitness is a no judgement zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing! We are famous for our colorful personality and kickass group training programs. We are proud to be known for the great care we take with clients and employees alike. While we believe in the power of fitness to improve lives, we also know exercise is hard work and everyone can use a little more motivation. So we’ve fused fitness and entertainment so that we can make serious exercise fun. The Position We’re looking for a gregarious greeter and friendly, front desk fitness enthusiast, eager to care for our beautiful facility and serve our awesome Crunch members.
Requirements
- MUST be out-going, enthusiastic, coachable, and full of energy!
- Must have a passion for fitness and helping others
- MSRs are expected to work 3 shifts per week, generally lasting around 4.5 hours each.
- CPR/AED Certification
Nice To Haves
- Preferred customer service, sales, and/or hospitality experience
Responsibilities
- Providing a warm welcome to all guests, delivering the friendliest member check-ins, and giving fun, informative, and results focused club tours
- Cleaning and club maintenance
- Answering phones, and providing excellent customer service to all members
- Assisting in membership sales, food and beverage sales, and opening/closing POS drawer, completing opening/closing gym checklist
- Participating in meetings and club events
Benefits
- Company parties
- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
- FREE gym membership with all the amenities: Personal training, group fitness classes, hydromassage, tanning, unlimited gym access!
- Lively environment, versatile assignments, competitive atmosphere
- Room for growth
- Professional training and development
- PT sales commission
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
