Member Service Representative

River Valley AgCredit • Paducah, KY

32d

About The Position

Performs diverse accounting, clerical, and administrative duties in support of
branch loan making and servicing, loan administration, office administration,
financially related services, and member/public relations. Will be responsible
for the retirement of Association stock.

Requirements

• Post High School
• Two years of clerical and office experience.
• Skill in computer operations.
• Must have the ability to read documents from many sources.
• Must be able to communicate audibly and with staff, customers, and the general public.

Nice To Haves

• Planning and organizing: Ability to use resources to obtain results.
• Control: Skill in establishing procedures to monitor day-to-day conditions.
• Oral & Written Communications: completeness, accuracy, logic, and organization in speaking and writing.
• Decision Making, Judgment, and Common Sense: ability to properly analyze data/problems and make sound decisions.
• Adaptability: ability to accept change and innovation and adapt to it.
• Working Relationship: ability to work with others.
• Initiative: takes action beyond what is necessary. Originates action instead of responding to events.
• Stress Tolerance: stability of performance under pressure and opposition.

Responsibilities

• Perform AgVue/Loan Servicing role responsibilities timely.
• Perform Loan Servicing role responsibilities accurately.
• Perform daily branch functions to maintain excellent customer service.
• Assist Management/Accounting with reporting.
• Employees have the responsibility to comply with Standards of Conduct, Privacy, IT Security, etc.
• Project a good image for the Association toward members and various publics
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 11-50 employees