Member Service Representative / Teller

Financial Staffing Resources, Ltd. • Farmers Branch, TX

6h • $17 - $19

About The Position

HIRING: Member Service Representative / Teller
If you are someone who thrives on helping people and takes pride in delivering friendly, accurate and efficient service, this could be a great fit. This role is the face of the branch, providing exceptional service to walk up members while supporting the full Farmers Branch team.
This position plays a vital role in supporting both members and internal departments, ensuring smooth daily operations and a consistently high level of service.

Requirements

• Cash handling/balancing experience required.

Nice To Haves

• Previous teller experience preferred.

Responsibilities

• Perform teller transactions at the teller counter
• Answer incoming phone calls promptly and professionally
• Assist with balancing and replenishing the ATM and cash vault
• Support members with Online Banking, Mobile App access, Debit Cards, Credit Cards, Bill Pay and other deposit account services
• Assist members with lending needs, including receiving loan applications, answering questions and helping close loans
• Process address changes, account adjustments and other account maintenance requests
• Process check orders and reorders
• Maintain the Farmers Branch service totals spreadsheet
• Mail daily overdraft letters and repayment plan documents
• Scan checks daily for Federal Reserve processing
• Provide backup support to the Farmers Branch Teller II and team members at other branches as needed
• Complete additional duties as assigned by supervisors

Benefits

• $17-19/hr
• Monday - Friday 8:15AM - 4:30PM, NO Saturdays
• FREE medical, dental, vision, long term disability and group life coverage for employee
• 401K with an 6% + employer match
• Paid time off and paid holidays
• Stable, mission driven credit union environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed