Member Service Representative/Teller

Cross Valley Federal Credit Union • Wright Township, PA

5d

About The Position

We are seeking a highly motivated and customer-oriented individual to join our team as a Member Service Representative/Teller. In this role, you will be responsible for providing exceptional service to our members and assisting them with their financial needs.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity.

Requirements

• High school diploma or equivalent
• Prior experience in a customer service or cash handling role preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Detail-oriented with strong organizational skills
• Basic computer skills and ability to learn new software quickly
• Ability to maintain confidentiality and handle sensitive information

Nice To Haves

• Prior experience in a customer service or cash handling role preferred

Responsibilities

• Greet members and provide excellent customer service in a friendly and professional manner
• Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments
• Identify opportunities to cross-sell products and services to meet members' financial needs
• Respond to member inquiries and resolve any issues or concerns in a timely and effective manner
• Maintain a thorough understanding of credit union products and services
• Adhere to all policies and procedures to ensure compliance with regulations and internal controls
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees