Member Service Representative I

Connections Credit UnionBoise, ID
1d$16 - $21Onsite

About The Position

Connections Credit Union is seeking a full-time Teller/Member Service Representative for our Westgate Branch in Boise. The candidate we are looking for has a passion for helping others and a strong attention to detail. About us Connections Credit Union is a $250 million credit union that serves southern Idaho. We know employees are our greatest asset to making our 85-year legacy of excellent service to our 20,000+ members. We make sure that our team members have what they need to excel at their jobs, provide ongoing opportunities for training and development, and promote teamwork in a positive work environment. Schedule: Monday – Friday / 8:30am – 5:30pm Pay: $16-$21 per hour DOE Connections Credit Union also offers monthly + annual incentives if eligible. Benefits: Connections Credit Union provides full-time employees with excellent medical and dental insurance, vision benefits, 401(k) matching, life insurance, long-term and short-term disability insurance, paid federal holidays, flex time, paid time off, and more.

Requirements

  • Highly proficient in cash handling, especially with multiple denominations and large amounts
  • Possess excellent communication and interpersonal skills
  • Ability to demonstrate confidentiality in regards to member accounts and sensitive information
  • Basic financial knowledge
  • High School Graduate or GED
  • Must be bondable

Nice To Haves

  • Bilingual in Spanish is preferred, but not required

Responsibilities

  • As a Member Service Representative, you will serve as the primary contact with our members and be responsible for processing member transactions, primarily dealing in cash and checks.
  • MSRs promote the credit union and its services while providing professional and friendly service to our members.
  • This position will also be expected to occasionally travel to various Treasure Valley Idaho branches to assist with teller operations in the event of absent employees and/or short-staffed branches.
  • Flexibility with travel and reliable transportation is expected.

Benefits

  • excellent medical and dental insurance
  • vision benefits
  • 401(k) matching
  • life insurance
  • long-term and short-term disability insurance
  • paid federal holidays
  • flex time
  • paid time off
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