Member Service Concierge - Full Time
1ST MIDAMERICA CREDIT•Bethalto, IL
11h•$15•Onsite
About The Position
We are seeking a Member Service Concierge to be the welcoming face of the credit union and the first point of contact for members entering the branch.
Requirements
- High school diploma or equivalent.
- One to three years of similar or related experience.
- Exceptional communication and interpersonal skills.
- Customer service experience.
- Strong organizational skills and attention to detail.
Responsibilities
- Greet and welcome guests and members in a courteous and professional manner.
- Actively engage members to identify their needs and direct them to the appropriate staff or service area.
- Assist members with basic account inquiries, digital banking tools and technology support.
- Performs basic teller functions, such as deposits, withdrawals, check cashing and payments.
- Educate and promote credit union products, services, and digital solutions.
- Maintains a clean, organized, and inviting lobby environment.
- Provide administrative and operational support to branch and back-office teams as needed.
Benefits
- Competitive salary and benefits.
- Opportunities for career growth.
- Supportive team environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
