Intern - Member Operations Intern

Portal Innovations LLCProvidence, RI
Onsite

About The Position

Portal has an opportunity at our Ocean State Lab location for a Member Operations Intern this summer. Gain hands-on experience supporting a growing innovation hub as we build momentum from our opening and deepen our presence in the Life Sciences ecosystem. This role is ideal for someone who has a knack for creating great experiences, enjoys fast paced learning, and wants to build skills across event coordination, hospitality, content creation, and day-to-day operations.

Requirements

  • Must be enrolled in an accredited program or College/University
  • Familiarity with a hospitality first mind set and a knack for customer/member relations
  • Desire to work in a dynamic, fast-paced startup environment, wear multiple hats
  • Display a professional can-do attitude and ability to adapt to a dynamic work environment
  • Must be eligible to work in the United States.

Responsibilities

  • Gain experience in end-to-end event logistics — from setup and guest check-in to breakdown
  • Learn how to create a welcoming, professional environment for members, guests, and event attendees
  • Support seamless on-site execution of events like lunch and learns, workshops, networking events, and community programming
  • Learn how to capture compelling photos and short videos that tell the story of our members and ecosystem
  • Collaborate with your on-site team and our National Marketing team to draft social media posts that reflect the energy and culture of our Ocean State location
  • Support front desk hospitality by greeting and badging in members and visitors
  • Help keep the kitchen, office supplies, and print/copy station stocked and organized
  • Support general administrative tasks and gain exposure to the day-to-day operations of a collaborative workspace
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