Member Experience Specialist I
MIT•Lexington, MA
16h
About The Position
MEMBER EXPERIENCE SPECIALIST I , Credit Union , is a first point of member contact for branch, online or Contact Center; offers member information, assistance and solutions addressing financial needs and challenges via email, phone or in person; and requires good communication skills but also patience to resolve member issues. The full job description is available, here .
Requirements
- A minimum of one-year of experience (financial services preferred)
- High school diploma or equivalent.
- U.S citizenship
- CBI is required to work at Lincoln Lexington Branch.
Nice To Haves
- Cash handling
- Credit card transactions
- Balancing
- One or more years
- Familiarity with products and services
- Ability to cross-sell
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
