Member Experience Associate (Part-Time) - Phoenix

Industrious•Phoenix, AZ

2d•$22•Onsite

About The Position

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers. This is an in-person hospitality role, based on-site. Candidates must live within an easy commute of Phoenix, AZ. As a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office. Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience. Right now it’s more important than ever that our Member Experience Associates are passionate about building relationships and community. You can effortlessly connect with your members. You know that the most meaningful interactions are rooted in trust and shared values.

Requirements

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day
Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment
Ensure work areas are kept in a sanitary condition and all safety protocols are followed
Live within an easy commute of Phoenix, AZ

Nice To Haves

No member request is too big or too small for you to handle
Find yourself smiling when restocking the fridge and fixing the printer
Energized by meeting people and work well in a team because you like supporting and assisting to help a larger plan come together
Can create order out of chaos and are always planning ahead
Come up with solutions before anyone knows there is a problem
Resilient
Know the value of having a routine, but you’re ready for the bumps too
Willing to get your hands dirty and realize the behind the scenes work is not always glamorous
Always look to improve and make things more efficient because staying busy is your happy speed
Passionate about building relationships and community
Can effortlessly connect with your members
Know that the most meaningful interactions are rooted in trust and shared values

Responsibilities

Preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities
Proactively taking ownership over managing inventory and ordering your location’s supplies
Building magnificent events and taking the extra time to design unique signage
Adding new members into multiple systems so their first day in their office is seamless and memorable
Assisting a member with IT or wifi issues should they ever come up
Dipping your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions
Taking a walk in-tour while your Member Experience Manager is assisting another potential member