Member Experience Associate (Part-Time) - Retro Fitness
About The Position
Retro Fitness is looking for a Part-Time Member Experience Associate for early morning hours to be the welcoming face of their club in Cambridge, MA. This role involves greeting members, assisting with check-ins, and helping to maintain a clean, upbeat environment to ensure a positive workout experience. The ideal candidate enjoys staying organized, connecting with people, and being part of a high-energy fitness community. The company, Momentum Enterprises, is family-focused and aims to create fun, active, and memorable experiences across its various brands, including fitness centers and entertainment venues. They are passionate about building strong teams and fostering growth for both employees and members.
Requirements
- Strong communication and customer service skills
- Reliable, punctual, and team-oriented
- Basic computer skills (training provided)
- Professional and positive attitude
Nice To Haves
- Customer service experience preferred
Responsibilities
- Greet members and create a welcoming, high-energy environment
- Handle check-ins and support smooth front desk operations
- Assist with memberships, inquiries, and payments
- Answer phones and provide information on services and promotions
- Help keep the club clean and organized
- Support team members to ensure a great member experience
Benefits
- Paid training and ongoing development
- Retirement savings options
- Medical & dental
- Employee discounts across Momentum Enterprises locations
- Company-provided uniforms
- Growth opportunities within the organization
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
